Through my work I know a bit about addiction, mental illness, homelessness, and public policy. I’ve read this author’s previous book Dreamland, as well as many others on this subject. This book should be required reading, right now, for every health professional, elected official and community leader—especially good folks struggling with what to do about tent encampments and increasing homelessness. I binge-listened to it because it educated me and it humanized and illuminated these complex problems, and possible solutions, through vividly told personal stories. The narrator is first rate. Highly recommend.