I’d recommend this book if you want to transform your company or are starting a new company. It offers a total solution for operational excellence that impacts every aspect of running a business. Some of the content may seem familiar if you tend to read a lot of business books. (In fact many of the main points are quoting other authors.) But there are several great insights in this book that are not available elsewhere, and they are quite helpful for any business owner or executive leader. This book does a good job of taking the key principles of business success and making them actionable. For example, before reading this book I would think, feel, and say that “I hated meetings”. This book changed the way I look at meetings, but it didn’t stop there. It then gave me a system on exactly how to conduct great meetings. Now, I can say that “I used to hate poorly planned meetings”, but now I cannot emphasize strongly enough the importance of regular meetings, because they are efficient and effective, and necessary for team communication.
After you read this book you WILL have a SYSTEM that you can use to run your business. As it turns out, SYSTEMS are what business is all about.
I gave it 4/5 stars for “performance” because of a few minor enunciation errors made by the narrator which were quite distracting. Articulation matters! Overall – excellent book and definitely worth a listen!